Services - Documentation

Synapses fills the gap between technology and the end user by delivering efficient and cost-effective quality documentation.



SEGMENTS WE SERVE

Technical Documentation

The Synapses documentation team is at ease writing for an international audience. We adhere to well-known style guides that enunciate principles of effective documentation based on usability studies.

Content Writing

Synapses provide professional content writing service, creative writing, copy writing, website content writing, newsletter writing, SEO writing, and SEO article writing services to our customers at very competitive rates. Our team is professionally trained and is made of innovative thinkers who deliver the best as per our client’s requirement.



Technical Documentation


  • Step-by-Step Walk-through – Also called Guides, How to’s, or Examples, Quick Start Guides
  • Product feature documentation – This is lists all the features and settings without really any real world examples. Often the help button inside the software points to sections of this document.
  • Troubleshooting Documentation – What to do when a failure occurs. Where are the logs and how to read them. How to turn on or increase logging and debugging.
  • Knowledge-base (Problem, Cause, Resolution), Frequently Asked Questions (FAQ), and Forums
  • Code, API, or SDK Documentation
  • Internal Development Documentation – Such as code and development documentation, internal only features use by developers and/or testers, architecture documentation (Note: For open source projects this information is usually public)
  • Real life customer implementations – Examples of how a company has a product implemented in real life
  • Marketing documentation – Basic over views of the value the software has for the company, ROI claims, general feature lists, costs, etc…

Why Synapses Solutions ?

Our strength lies in our ability to use the latest documentation tools. In addition to the following authoring tools, we also use various tools and mechanisms for project management, conversion, image editing, and version control to complete a deliverable and guarantee quality documentation services:



Content Writing


Synapses provide professional content writing service, creative writing, copy writing, website content writing, newsletter writing, SEO writing, and SEO article writing services to our customers at very competitive rates. Our team is professionally trained and is made of innovative thinkers who deliver the best as per our client’s requirement.


These days, anyone who is realistically looking into setting up his or her business online is bound to come across the term ‘content writing’ at one point or another. In the simplest of terms, content writing can be defined as the creation of written text in a variety of different forms


We provide the following content writing services

  • Ghost Writing
  • Web Content Writing
  • Press Release Writing
  • Product research for content writing
  • Proof reading and content optimization
  • SEO enhanced copywriting
  • Landing page content development
  • Blog writing
  • email newsletter content writing

Our Key Strengths are:

  • Specialized tools for duplicate content and keyword density analysis
  • SEO trained copywriters
  • QA team to ensure content is 100% error free
  • Quick turnaround time
  • Affordable rates
  • Scalable workforce